Last updated: 25 October 2026
The Photo Team Photography Limited, 3rd Floor, 207 Regent Street, London W1B 3HH, company number 08250935. We are registered with the Information Commissioner’s Office (ICO), registration reference ZC279018.
Contact for privacy matters: [email protected]
| Activity | Information | Source | Why we use it | Lawful basis | Who receives it |
|---|---|---|---|---|---|
| Website enquiries and quotations | Name, mobile number, email, event date and location, service required, hours required, message | You | To reply to your enquiry and prepare a quotation | Steps you ask us to take before entering a contract | The Photo Team and the providers that host our website and handle email |
| Bookings and client communications | Contact details, event details, emails, calls, booking records | You or your organisation | To deliver your booking and communicate with you | Contract | The Photo Team and the photographers and other service providers working on your booking |
| Financial records | Invoices and payment records | You | To keep accounts and meet tax obligations | Legal obligation | The Photo Team and our accountants |
| Photography and video delivery, including galleries | Photographs and video of people at your event | Taken by us at the event | To deliver the booking to the client who commissioned it | Contract with the booking client. For other people photographed: legitimate interests | The booking client, anyone they share gallery access with, and our gallery provider |
| Our own portfolio, website, social media and advertising | Selected photographs and video | Taken by us at events | To show examples of our work | Legitimate interests | The public, through our website and social media |
| Voice assistant | Transcript and summary of your conversation, and the contact and event details you give us | You | To answer questions, handle your enquiry and keep a record of what was said | Legitimate interests | The Photo Team, our voice assistant provider and our automation service provider |
| Analytics and advertising cookies | Online identifiers and page interactions | Your device | To measure website use and advertising | Consent | Google and LinkedIn |
| Newsletters, promotional emails and email tracking | Not used on our website. We do not send newsletters or promotional emails from it, and we do not use email tracking. | ||||
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We share information only as needed with:
Some of our providers may process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK data protection law.
We keep information only for as long as we need it for the purposes above, including to meet legal, accounting and tax requirements. Voice assistant transcripts are kept for 12 months, and we do not store audio recordings of these conversations. Our automation provider keeps a short history of the enquiry details it passes to us, for a limited period. Photographs and galleries are kept for 12 months. When we no longer need it, we delete it or make it anonymous.
You have the right to ask for access to your information, to have it corrected or erased, to restrict or object to our use of it, to receive it in a portable form, and to withdraw consent at any time where we rely on consent.
To make a request, contact [email protected]. We aim to respond within one month.
If you are unhappy with how we handle your information, you have the right to complain to the Information Commissioner’s Office (ico.org.uk, telephone 0303 123 1113). We would appreciate the chance to put things right first.
We will update this statement if our practices change and show the date of the latest update above.
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