Privacy Statement

Last updated: 25 October 2026

Who we are

The Photo Team Photography Limited, 3rd Floor, 207 Regent Street, London W1B 3HH, company number 08250935. We are registered with the Information Commissioner’s Office (ICO), registration reference ZC279018.

Contact for privacy matters: [email protected]

What information we collect and why

ActivityInformationSourceWhy we use itLawful basisWho receives it
Website enquiries and quotationsName, mobile number, email, event date and location, service required, hours required, messageYouTo reply to your enquiry and prepare a quotationSteps you ask us to take before entering a contractThe Photo Team and the providers that host our website and handle email
Bookings and client communicationsContact details, event details, emails, calls, booking recordsYou or your organisationTo deliver your booking and communicate with youContractThe Photo Team and the photographers and other service providers working on your booking
Financial recordsInvoices and payment recordsYouTo keep accounts and meet tax obligationsLegal obligationThe Photo Team and our accountants
Photography and video delivery, including galleriesPhotographs and video of people at your eventTaken by us at the eventTo deliver the booking to the client who commissioned itContract with the booking client. For other people photographed: legitimate interestsThe booking client, anyone they share gallery access with, and our gallery provider
Our own portfolio, website, social media and advertisingSelected photographs and videoTaken by us at eventsTo show examples of our workLegitimate interestsThe public, through our website and social media
Voice assistantTranscript and summary of your conversation, and the contact and event details you give usYouTo answer questions, handle your enquiry and keep a record of what was saidLegitimate interestsThe Photo Team, our voice assistant provider and our automation service provider
Analytics and advertising cookiesOnline identifiers and page interactionsYour deviceTo measure website use and advertisingConsentGoogle and LinkedIn
Newsletters, promotional emails and email trackingNot used on our website. We do not send newsletters or promotional emails from it, and we do not use email tracking.

Cookies

We use cookies that are necessary for the website to work. We only use analytics and advertising cookies if you accept them in our cookie banner. You can change your choice at any time using Manage consent at the bottom of any page. For details, see our Cookie Policy.

Who we share information with

We share information only as needed with:

  • providers that host our website and handle email, galleries and storage;
  • photographers and other service providers working on your booking;
  • Google and LinkedIn for analytics and advertising, where you consent;
  • our voice assistant provider, for the voice assistant, and an automation service provider that passes your enquiry details to our team by email;
  • Cloudflare, for spam protection and website security;
  • the third-party company that runs our online gallery. People accept its separate terms when signing in to a gallery, and it sends them its own emails under those terms;
  • professional advisers; and
  • authorities, where the law requires it.

International transfers

Some of our providers may process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK data protection law.

How long we keep information

We keep information only for as long as we need it for the purposes above, including to meet legal, accounting and tax requirements. Voice assistant transcripts are kept for 12 months, and we do not store audio recordings of these conversations. Our automation provider keeps a short history of the enquiry details it passes to us, for a limited period. Photographs and galleries are kept for 12 months. When we no longer need it, we delete it or make it anonymous.

Your rights

You have the right to ask for access to your information, to have it corrected or erased, to restrict or object to our use of it, to receive it in a portable form, and to withdraw consent at any time where we rely on consent.

To make a request, contact [email protected]. We aim to respond within one month.

Complaints

If you are unhappy with how we handle your information, you have the right to complain to the Information Commissioner’s Office (ico.org.uk, telephone 0303 123 1113). We would appreciate the chance to put things right first.

Changes to this statement

We will update this statement if our practices change and show the date of the latest update above.