TERMS AND CONDITIONS

TERMS AND CONDITIONS OF THE PHOTO TEAM & ASSOCIATED BRANDS

Effective Date: October 21, 2025 (Replaces Version: February 11, 2025)

IMPORTANT NOTICE

By engaging with The Photo Team Photography Ltd or any associated brand — Events Paparazzi, Open Photo Booths, Video 360 Booth, The Glambot Booth, or Snap N Share — you agree to be bound by these Terms and Conditions.

By paying any invoice issued by The Photo Team or its brands, you confirm that you have read, understood, and accepted these Terms and Conditions in full.

If you do not agree, you must immediately cease using our websites or services.

The Photo Team reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of our websites or services after updates constitutes acceptance of the revised terms.

I. DEFINITIONS

“The Photo Team” refers to The Photo Team Photography Ltd and all affiliated brands:

  • Events Paparazzi (eventspaparazzi.co.uk)
  • Open Photo Booths (openphotobooths.co.uk)
  • Video 360 Booth (video360booth.co.uk)
  • The Glambot Booth (theglambotbooth.com)
  • Snap N Share (instant download & live sharing service)

“Client/You/Your” means any individual, company, or organisation booking or engaging our services.
“Service(s)” refers to all photography, videography, and experiential event services provided by any brand.
“Confirmed Booking” means a booking secured with payment and written confirmation.
“Captured Media” includes all photos, videos, or digital content produced by The Photo Team.

II. GENERAL TERMS AND CONDITIONS

1. Scope of Services

The Photo Team and its brands deliver professional event photography, videography, and interactive experiences, including:

  • Corporate, conference, and PR event photography
  • Red carpet paparazzi-style photography (Events Paparazzi)
  • Open and enclosed photo booths (Open Photo Booths)
  • Immersive 360 video booths (Video 360 Booth)
  • High-speed cinematic Glambot booths (The Glambot Booth)
  • Instant branded downloads and sharing (Snap N Share)

All services are subject to these Terms and Conditions.

2. Amendments and Modifications

The Photo Team may modify or supplement these Terms and Conditions at any time without prior notice.
The latest version will always be available on our websites. Continued use of our services after any modification constitutes acceptance of the revised terms.

3. Intellectual Property & Use of Captured Media

By engaging our services, you grant The Photo Team a perpetual, worldwide, irrevocable, non exclusive, royalty free licence to use any captured images or footage for promotional and marketing purposes, including:

  • Websites, social media, and advertising
  • Print or digital marketing materials
  • Exhibitions, trade shows, and award submissions

Opt Out Policy:
If you do not wish for imagery from your event to be used, you must notify us by email prior to your event date. Written notification is sufficient; a separate NDA is not required for standard commercial events.

NDA Policy:
Where a Non-Disclosure Agreement (NDA) is required (for example, for VIP or private events), it must be agreed and signed before booking confirmation. Any NDA requested after confirmation may not be accepted or may attract an additional administrative fee.

III. CONFIRMED BOOKINGS, DOCUMENT PROVISION & CLIENT RESPONSIBILITIES

1. Definition of a Confirmed Booking

A booking is only confirmed once The Photo Team has received a deposit or full payment and issued written confirmation.
Tentative enquiries, provisional holds, or unpaid quotes do not secure availability. The Photo Team accepts no liability for dates released to other clients prior to confirmation.

2. Provision of Documentation

Upon confirmation, The Photo Team will provide standard documentation required by most venues, including:

  • Public Liability Insurance (PLI)
  • Portable Appliance Testing (PAT) certificates
  • Risk Assessments and Method Statements (RAMS)

Requests for these documents before confirmation will be refused.

The Photo Team will not complete, submit, or register on any third party portals, venue forms, or contractor systems (including loading bay forms, health and safety declarations, supplier portals, or online submission links).
Completion of such documents is the client’s sole responsibility.

If a client requests The Photo Team to complete or upload information to a venue portal or third-party system, an administration fee of £100+VAT per event will be charged and must be paid in advance.

Failure by the client to complete venue access forms or obtain required approvals will not constitute grounds for cancellation or refund.

3. Outdoor Events and Environmental Conditions

For health, safety, and equipment protection reasons, clients must clearly state at the time of booking if the event will take place outdoors, partially outdoors, or under temporary cover (e.g. marquee or gazebo).

If the outdoor nature of an event is not disclosed prior to booking, or if the working environment is judged by the attending team to be unsafe, exposed, or unsuitable due to weather conditions (including rain, wind, cold temperatures, or uneven ground), The Photo Team reserves the right to refuse or suspend service without refund or liability.

The client remains responsible for providing a safe, level, and sheltered working area with suitable electrical access.
The Photo Team’s decision on site regarding safety and equipment protection shall be final.

4. Surface and Setup Requirements for Equipment

For Open Photo Booths and Video 360 Booths, setup must be on a hard, level surface indoors or under solid, weatherproof cover.
Setup on grass, gravel, mud, decking, or uneven surfaces is strictly prohibited unless a solid platform or flooring is provided by the client.

Failure to meet these conditions may result in non installation, delay, or cancellation without refund.

5. Operational Hours, Idle Time & Access Delays

Operational time is defined as the period during which the booth, camera, or service is active and available for guest use.
Idle time includes setup, testing, standby between sessions, or waiting for access.

All time on site, whether operational or idle, is chargeable at the agreed rate.
Where early access is required by the venue or client, this must be pre-agreed and will be invoiced accordingly.
If access is delayed due to venue restrictions, security, or client mismanagement, this time remains billable.

6. Client Access Obligations

The client is fully responsible for:

  • Securing all required venue access, loading bays, parking permits, and security clearances.
  • Providing accurate event details, including access times, setup location, and power availability.
  • Ensuring all approvals are in place before the team’s arrival.

Failure to meet these obligations may result in delays or service refusal without refund.

IV. SERVICE AVAILABILITY & RIGHT TO WITHDRAW SERVICES

  1. All services are subject to written confirmation and availability.
  2. The Photo Team reserves the right to withdraw or modify services due to unsafe conditions, access issues, or client breaches.
  3. If a confirmed service is withdrawn, The Photo Team will offer an alternative or partial refund.
  4. No liability will be accepted for cancellations caused by force majeure, including weather, transport delays, equipment failure, or acts of terrorism.

V. CANCELLATION & REFUND POLICY

  1. All payments are non-refundable.
  2. No credit notes or transfers will be issued.
  3. Cancellations caused by access issues, unsuitable space, or power failure are treated as client fault and are non-refundable.
  4. If The Photo Team cancels (other than for force majeure or client breach), a proportional refund will be issued.
  5. Requests to amend confirmed bookings will be reviewed case by case and may incur additional charges.

VI. LIMITATION OF LIABILITY & INDEMNITY

The Photo Team shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of its services or equipment.

Clients agree to indemnify and hold The Photo Team harmless against claims or losses arising from:

  • Client or guest negligence
  • Unsafe or obstructed working environments
  • Venue or third-party restrictions
  • Misuse of equipment or interference by guests

VII. FORCE MAJEURE

The Photo Team is not liable for failure to perform its obligations due to circumstances beyond its control, including natural disasters, pandemics, acts of terrorism, war, civil unrest, or equipment breakdown. No refunds or credits will be issued for such events.

VIII. FINAL AGREEMENT

By paying any invoice issued by The Photo Team Photography Ltd or its associated brands, you confirm that:

  • You have read and understood these Terms and Conditions.
  • You agree to be bound by them in full.
  • You accept that payment constitutes contractual agreement.

It is your responsibility to seek clarification prior to making payment.

For all queries, contact info@thephototeam.co.uk.

The Photo Team Photography Ltd
Registered in England & Wales
All rights reserved.